HOME / FAQ
Help center

Questions,
answered

Everything people ask before, during and after a trip in Aspen. Can’t find it? We answer texts fast.

Still stuck?

Text or call and a real person from Timber & Track will get back to you.

Text usContact form

Booking and pricing

How old do I need to be?

All drivers must be 25 or older with a valid license, and every driver is verified before pickup.

Was this helpful?
Is there a minimum trip length?

Yes, 3 nights.

Was this helpful?

Pickup and return

When do I pick up and return?

Pickup is 10 AM and return is by 4 PM. The 30 minute walkthrough happens at pickup.

Was this helpful?
Do you deliver?

Yes. Delivery is priced by distance from Denver. Enter your address for a quote.

Was this helpful?

The rig

How many people does Aspen sleep?

Three. The queen bed is set up for two adults.

Was this helpful?

On the road

How many miles are included?

250 free miles per night, shared across the trip. Extra miles are billed at the posted rate.

Was this helpful?
Where can I drive?

Paved roads, maintained dirt and gravel roads, forest service roads and established or dispersed campsites. No rock crawling, technical trails, festivals or tailgates.

Was this helpful?

Pets and policies

Can I bring my dog?

Up to 2 dogs for a $150 pet fee per trip. Dogs stay off the bedding. Final policy awaiting confirmation.

Was this helpful?

Cancellations

What is the cancellation policy?

Flexible. The full-refund cancellation window is TBD. Contact Timber & Track before booking.

Was this helpful?

Still have a question?

Real people, fast answers. Text is quickest.

Text (720) 799-4418Send a message